Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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Cristalino Lagoon Front Hotel, Restaurant & Spa
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
ES
8.9/10
Children stay
is not possible
Check availability
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
ES
8.9/10
is not possible
Private parking
Sun loungers or beach chairs
Infinity pool
Shuttle service
Heated pool
Spa and wellness centreadditional charge
Facial treatments
Terrace
Contactless check-in/check-out
Express check-in/check-outadditional charge
Delivered food is securely covered
Free WiFi
Parking
Snack bar
Restaurant
Parking on site
Car hire
Ironing serviceadditional charge
Access to health care professionals
Invoice provided
Body treatments
Room service
Concierge service
Breakfast takeaway containers
Laundryadditional charge
Shuttle service (additional charge)
WiFi
Non-smoking rooms
Airport shuttle (additional charge)
Massageadditional charge
Tour desk
Hair cut
Body scrub
Physical distancing in dining areas
Spa lounge/relaxation area
Face masks for guests available
CCTV outside property
Trouser pressadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Breakfast in the room
Meeting/banquet facilitiesadditional charge
Food can be delivered to guest accommodation
24-hour security
Fax/photocopyingadditional charge
Smoke alarms
Steam room
Sun umbrellas
WiFi available in all areas
Use of cleaning chemicals that are effective against Coronavirus
Hand sanitizer in guest accommodation and key areas
Bar
Daily housekeeping
Swimming pool
Special diet menus (on request)
CCTV in common areas
Garden
24-hour front desk
Sun terrace
First aid kit available
Internet services
Cashless payment available
Staff follow all safety protocols as directed by local authorities
Saunaadditional charge
Manicure
Luggage storage
Guest accommodation is disinfected between stays
Wine/champagneadditional charge
Body wrap
Airport shuttle
Free parking
Beauty Services
Air conditioning
Adults only
Spa facilities
Outdoor pool
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Fire extinguishers
Accessible parking
All plates, cutlery, glasses and other tableware have been sanitized
Safety deposit box
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing rules followed
Key card access
Non-smoking throughout
Pedicure
Outdoor pool (all year)
Outdoor furniture
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
