Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Safety deposit box
Key card access
Airport shuttle
Cashless payment available
Infinity pool
Free parking
First aid kit available
Outdoor pool (all year)
Fax/photocopyingadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing in dining areas
Non-smoking throughout
Bar
Luggage storage
Parking on site
Internet services
Physical distancing rules followed
Invoice provided
24-hour security
Snack bar
Laundryadditional charge
Daily housekeeping
Guests have the option to cancel any cleaning services for their accommodation during their stay
Delivered food is securely covered
Car hire
Trouser pressadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Private parking
Contactless check-in/check-out
Parking
Outdoor furniture
WiFi available in all areas
Concierge service
Airport shuttle (additional charge)
Saunaadditional charge
Steam room
Screens or physical barriers placed between staff and guests in appropriate areas
Room service
Smoke alarms
Swimming pool
Ironing serviceadditional charge
Shuttle service
CCTV in common areas
Meeting/banquet facilitiesadditional charge
Garden
Adults only
All plates, cutlery, glasses and other tableware have been sanitized
Spa and wellness centreadditional charge
Heated pool
24-hour front desk
CCTV outside property
Access to health care professionals
Use of cleaning chemicals that are effective against Coronavirus
Shuttle service (additional charge)
Sun loungers or beach chairs
Breakfast takeaway containers
Non-smoking rooms
Sun umbrellas
Terrace
Tour desk
Breakfast in the room
Air conditioning
Hand sanitizer in guest accommodation and key areas
Sun terrace
Outdoor pool
Fire extinguishers
WiFi
Express check-in/check-outadditional charge
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Food can be delivered to guest accommodation
Accessible parking
Special diet menus (on request)
Restaurant
Wine/champagneadditional charge
Guest accommodation is disinfected between stays
Massageadditional charge
Free WiFi
Spa facilities
