Hard Rock Hotel Cancun -Inclusive - CancĂșn
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Hard Rock Hotel Cancun -Inclusive
CancĂșn Boulevard Kukulcan Km 14.5 Hotel Zone
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
Set in CancĂșn, 400 metres from Playa Ballenas, Hard Rock Hotel Cancun -Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a private beach area, as well as a hot tub. The accommodation features a 24-hour front desk, airport transfers, a kids club and free WiFi throughout the property.
All rooms have a safety deposit box, while selected rooms also offer a balcony and others also have sea views.
The breakfast offers buffet, continental or American options.
The resort offers a sun terrace. You can play billiards, table tennis, and tennis at the 5-star resort.
La Isla Shopping Mall is 3.7 km from Hard Rock Hotel Cancun -Inclusive, while Cancun Government Palace is 16 km from the property. CancĂșn International Airport is 16 km away.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card is required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Family Room at this hotel is only available for people travelling with children.
Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges apply
When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Deluxe Ocean View Double. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe Lagoon View Double. The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Deluxe Family Lagoon View (Two Bedroom). The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, lake views, as well as chocolate for guests. The unit offers 3 beds. ;
Deluxe Lagoon View King. The spacious triple room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Diamond Ocean View King. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Ocean View King. The spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Suite. The suite offers a safe deposit box. The unit has 2 beds. ;
Deluxe Family Ocean View - Two Bedroom. The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment features air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit has 3 beds. ;
Deluxe Family Ocean View Double Beds - Two Bedroom. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds. ;
Deluxe King Room. The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed. ;
Double Room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Double Room. The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe King Ocean View Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Double Ocean View Classic. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Diamond Ocean View King Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Family Ocean View Two-Bedroom Double Beds Classic. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds. ;
Deluxe Family Ocean View Classic -Two bedroom. The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit offers 3 beds. ;
Rock Royalty Ocean View King. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
License number: 005-007-000198/2025
Garden
Airport shuttle (additional charge)
Live sport events (broadcast)
Parking
24-hour front desk
WiFi available in all areas
Beauty Services
Hair cut
First aid kit available
Daily housekeeping
Smoke alarms
WiFi
Airport shuttle
Fitness/spa locker rooms
Laundryadditional charge
Sun loungers or beach chairs
Private parking
Pet bowls
CCTV outside property
Entertainment staff
Swimming pool
Beachfront
Air conditioning
Fence around pool
Infinity pool
Golf course (within 3 km)additional charge
Waxing services
Dry cleaningadditional charge
Parking on site
Hair colouring
Beach
CCTV in common areas
Staff follow all safety protocols as directed by local authorities
Neck massage
Hair styling
Yoga classes
Fire extinguishers
Kid meals
All plates, cutlery, glasses and other tableware have been sanitized
Guest accommodation is disinfected between stays
Live music/performance
Water slide
Evening entertainment
Make up services
Body wrap
Kids' pool
Access to health care professionals
Kid-friendly buffet
Security alarm
Toilet with grab rails
Spa/wellness packages
Ironing serviceadditional charge
Non-smoking rooms
Coffee house on site
Wheelchair accessible
Body treatments
Back massage
Shuttle service
Lift
Safety deposit box
Children's playground
Room service
Luggage storage
Couples massage
Free WiFi
Full body massage
Sun umbrellas
Kids' outdoor play equipment
Spa facilities
Hair treatments
Facilities for disabled guests
Guests have the option to cancel any cleaning services for their accommodation during their stay
Indoor play area
Lockers
Barber/beauty shop
Linens, towels and laundry washed in accordance with local authority guidelines
Fruits
Tennis court
Shuttle service (additional charge)
Facial treatments
Internet services
Wine/champagneadditional charge
Key card access
Invoice provided
Spa lounge/relaxation area
Restaurant
Outdoor pool
Concierge service
Private beach area
Fitness centre
Snack bar
Babysitting/child servicesadditional charge
Food can be delivered to guest accommodation
Massageadditional charge
Sun terrace
Shallow end
Family rooms
Airport drop offadditional charge
Outdoor pool (all year)
Fitness
Use of cleaning chemicals that are effective against Coronavirus
Karaoke
Airport pick upadditional charge
Spa and wellness centreadditional charge
Valet parking
Hot tub/Jacuzzi
Meeting/banquet facilitiesadditional charge
Accessible parking
Cashless payment available
Manicure
Tour desk
Pets allowed
Tennis equipment
Designated smoking area
24-hour security
Pedicure
Breakfast in the room
Games room
Minimarket on site
Pool bar
ATM/cash machine on site
Free parking
Trouser press
Express check-in/check-out
Kids' club
Higher level toilet
Pool with view
Bar
Billiards
Outdoor furniture
Swimming pool
Table tennis
