Moon Palace The Grand CancunInclusive - CancĂșn
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of YucatĂĄn, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexicoâs warmth, rich heritage, and stunning landscapes on journey.
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Manicure
Body wrap
Airport shuttle (additional charge)
Food can be delivered to guest accommodation
Hand massage
Face masks for guests available
Barber/beauty shop
WiFi
Invoice provided
Tennis court
Nightclub/DJ
Bike tours
Shuttle service
Neck massage
Tennis equipment
Spa lounge/relaxation area
Children's playground
Business centre
Key card access
Fishingoffsiteadditional charge
Airport drop offadditional charge
Table tennis
Facilities for disabled guests
Yoga classes
Tour desk
Kids' club
Parking on site
Kid meals
Terrace
Restaurant
Screens or physical barriers placed between staff and guests in appropriate areas
Guest accommodation is disinfected between stays
Couples massage
Shuttle service (additional charge)
Fitness/spa locker rooms
Indoor play area
Express check-in/check-out
Steam room
Room service
All plates, cutlery, glasses and other tableware have been sanitized
Outdoor furniture
Process in place to check health of guests
ATM/cash machine on site
Airport pick upadditional charge
Swimming pool toys
Heated pool
Back massage
Pool bar
Safety deposit box
Breakfast takeaway containers
Mobile app for room service
Private parking
Physical distancing rules followed
Guest accommodation sealed after cleaning
Spa and wellness centreadditional charge
Sun terrace
Contactless check-in/check-out
WiFi available in all areas
Pedicure
Hair cut
Facial treatments
Linens, towels and laundry washed in accordance with local authority guidelines
Luggage storage
Trouser pressadditional charge
Daily housekeeping
Sun umbrellas
24-hour security
Fitness centre
Kid-friendly buffet
Games room
Horse ridingoffsiteadditional charge
Free WiFi
Billiards
Designated smoking area
Family rooms
Accessible parking
Security alarm
Lockers
Access to health care professionals
Evening entertainment
Personal trainer
Dry cleaningadditional charge
Bar
Meeting/banquet facilitiesadditional charge
Cycling
Hair colouring
Outdoor pool
Airport shuttle
Ironing serviceadditional charge
Internet services
Tour or class about local cultureadditional charge
Cooking classadditional charge
Private check-in/check-out
Head massage
Rooftop pool
Sun loungers or beach chairs
Babysitting/child servicesadditional charge
Wine/champagne
Board games/puzzles
Body treatments
Mini golf
Fruits
Live sport events (broadcast)
Air conditioning
Fire extinguishers
Body scrub
Entertainment staff
Hot tub/Jacuzzi
Parking
Currency exchange
Golf course (within 3 km)additional charge
Physical distancing in dining areas
Snack bar
Shared stationery such as printed menus, magazines, pens, and paper removed
Breakfast in the room
Free parking
Kids' outdoor play equipment
Spa/wellness packages
Smoke alarms
Full body massage
Saunaadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Live music/performance
Guests have the option to cancel any cleaning services for their accommodation during their stay
Car hire
Hair treatments
Fence around pool
Water park
Special diet menus (on request)
Delivered food is securely covered
Massageadditional charge
Outdoor pool (all year)
Spa facilities
Fitness
Non-smoking rooms
Shared lounge/TV area
Chapel/shrine
Aerobics
Beauty Services
Make up services
Private beach area
Garden
Hair styling
First aid kit available
Fax/photocopyingadditional charge
Pool with view
Swimming pool
24-hour front desk
Bowlingadditional charge
Massage chair
Beach
Valet parking
Foot massage
Hand sanitizer in guest accommodation and key areas
Happy hour
CCTV in common areas
Lift
Fitness classes
Laundryadditional charge
Staff follow all safety protocols as directed by local authorities
Cashless payment available
Snorkellingadditional charge
Coffee house on site
