Moon Palace The Grand CancunInclusive - CancĂșn
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of YucatĂĄn, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexicoâs warmth, rich heritage, and stunning landscapes on journey.
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Moon Palace The Grand CancunInclusive
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Check availability
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Outdoor furniture
Beauty Services
Head massage
Smoke alarms
Spa lounge/relaxation area
Facial treatments
Hair colouring
Massageadditional charge
Free WiFi
Fitness/spa locker rooms
Screens or physical barriers placed between staff and guests in appropriate areas
Airport shuttle (additional charge)
Use of cleaning chemicals that are effective against Coronavirus
Bowlingadditional charge
Guest accommodation is disinfected between stays
Barber/beauty shop
Table tennis
Personal trainer
Live sport events (broadcast)
24-hour front desk
Babysitting/child servicesadditional charge
Air conditioning
Kids' outdoor play equipment
Swimming pool
Body treatments
Bar
Tennis equipment
Daily housekeeping
Body wrap
Process in place to check health of guests
Private check-in/check-out
Private parking
Beach
Steam room
Hand sanitizer in guest accommodation and key areas
Golf course (within 3 km)additional charge
Airport shuttle
Kids' meals
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa/wellness packages
Parking
Chapel/shrine
Rooftop pool
Private beach area
Mini golf
Snorkellingadditional charge
Fire extinguishers
Full body massage
Body scrub
Fitness centre
Lift
Car hire
Lockers
Guest accommodation sealed after cleaning
Shuttle service (additional charge)
Delivered food is securely covered
Valet parking
Games room
Outdoor pool (all year)
Pedicure
Sun loungers or beach chairs
Accessible parking
Hand massage
24-hour security
Facilities for disabled guests
Fitness classes
Nightclub/DJ
Fishingoffsiteadditional charge
Breakfast takeaway containers
Hair styling
Billiards
Snack bar
WiFi available in all areas
Parking on site
Tour or class about local cultureadditional charge
Currency exchange
Back massage
Room service
Kids' club
Massage chair
Express check-in/check-out
Tour desk
First aid kit available
Staff follow all safety protocols as directed by local authorities
Cycling
Dry cleaningadditional charge
Entertainment staff
Neck massage
Invoice provided
Airport pick upadditional charge
CCTV in common areas
ATM/cash machine on site
Family rooms
Contactless check-in/check-out
Fence around pool
Ironing serviceadditional charge
Mobile app for room service
Evening entertainment
Face masks for guests available
Spa and wellness centreadditional charge
Shared lounge/TV area
Internet services
Coffee house on site
Linens, towels and laundry washed in accordance with local authority guidelines
Manicure
Airport drop offadditional charge
Pool with view
Meeting/banquet facilitiesadditional charge
Indoor play area
Physical distancing in dining areas
Fitness
Cashless payment available
Swimming pool toys
Guests have the option to cancel any cleaning services for their accommodation during their stay
Board games/puzzles
Business centre
Garden
Children's playground
Sun terrace
Kid-friendly buffet
Bike tours
Live music/performance
Physical distancing rules followed
Restaurant
Foot massage
Happy hour
Heated pool
Water park
Couples massage
Breakfast in the room
WiFi
Spa facilities
Outdoor pool
Non-smoking rooms
Terrace
Designated smoking area
Hair cut
Access to health care professionals
Pool bar
Food can be delivered to guest accommodation
Key card access
Free parking
Luggage storage
Horse ridingoffsiteadditional charge
Security alarm
Laundryadditional charge
Sun umbrellas
Trouser pressadditional charge
Cooking classadditional charge
Special diet menus (on request)
Saunaadditional charge
Yoga classes
Make up services
All plates, cutlery, glasses and other tableware have been sanitized
Wine/champagne
Safety deposit box
Hot tub/Jacuzzi
Fax/photocopyingadditional charge
Tennis court
Fruits
Hair treatments
Aerobics
Shuttle service
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
