Moon Palace The Grand CancunInclusive - CancĂșn
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of YucatĂĄn, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexicoâs warmth, rich heritage, and stunning landscapes on journey.
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
First aid kit available
Fitness centre
Designated smoking area
Massage chair
Use of cleaning chemicals that are effective against Coronavirus
Process in place to check health of guests
Cashless payment available
Parking on site
Make up services
Free WiFi
Beach
Guest accommodation sealed after cleaning
Shuttle service
Delivered food is securely covered
Body scrub
Fruits
Tour desk
WiFi available in all areas
Outdoor furniture
Evening entertainment
Shared lounge/TV area
Screens or physical barriers placed between staff and guests in appropriate areas
Hair treatments
Cooking classadditional charge
Kid-friendly buffet
Fitness/spa locker rooms
Indoor play area
Laundryadditional charge
Internet services
Dry cleaningadditional charge
Mobile app for room service
Spa and wellness centreadditional charge
Fax/photocopyingadditional charge
Face masks for guests available
Business centre
Swimming pool
Outdoor pool (all year)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Body wrap
Security alarm
Babysitting/child servicesadditional charge
Manicure
Sun loungers or beach chairs
Massageadditional charge
Golf course (within 3 km)additional charge
Hand sanitizer in guest accommodation and key areas
Head massage
Airport drop offadditional charge
Saunaadditional charge
Ironing serviceadditional charge
Heated pool
Family rooms
Nightclub/DJ
Accessible parking
Terrace
Steam room
Airport shuttle
Physical distancing rules followed
Breakfast in the room
Mini golf
Kids' club
Shuttle service (additional charge)
Room service
Tennis court
Live music/performance
Live sport events (broadcast)
Lockers
Board games/puzzles
Hair colouring
Rooftop pool
Neck massage
Luggage storage
Chapel/shrine
Contactless check-in/check-out
Guest accommodation is disinfected between stays
Pedicure
Meeting/banquet facilitiesadditional charge
CCTV in common areas
Tour or class about local cultureadditional charge
24-hour front desk
Table tennis
Personal trainer
Facilities for disabled guests
All plates, cutlery, glasses and other tableware have been sanitized
24-hour security
Yoga classes
Fitness classes
Wine/champagne
Valet parking
Key card access
Spa facilities
Pool with view
Beauty Services
Hair styling
Private check-in/check-out
Physical distancing in dining areas
Private parking
Trouser pressadditional charge
Spa lounge/relaxation area
Happy hour
Coffee house on site
Lift
Special diet menus (on request)
Currency exchange
Sun umbrellas
Snack bar
Games room
Bike tours
Full body massage
Bowlingadditional charge
Free parking
Fire extinguishers
Kids' outdoor play equipment
Bar
Hand massage
Tennis equipment
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Back massage
Pool bar
Air conditioning
Couples massage
Daily housekeeping
Barber/beauty shop
Sun terrace
Fitness
Billiards
Facial treatments
Horse ridingoffsiteadditional charge
Garden
Car hire
Children's playground
Airport pick upadditional charge
Parking
Invoice provided
WiFi
Access to health care professionals
Aerobics
Hot tub/Jacuzzi
Cycling
Swimming pool toys
ATM/cash machine on site
Airport shuttle (additional charge)
Linens, towels and laundry washed in accordance with local authority guidelines
Fence around pool
Non-smoking rooms
Express check-in/check-out
Kid meals
Breakfast takeaway containers
Hair cut
Foot massage
Snorkellingadditional charge
Restaurant
Body treatments
Fishingoffsiteadditional charge
Entertainment staff
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa/wellness packages
Safety deposit box
Swimming pool
Smoke alarms
Outdoor pool
Private beach area
Water park
