Hotel Hacienda Real - Ciudad del Carmen
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
CCTV in common areas
Luggage storage
Daily housekeeping
Laundryadditional charge
Air conditioning
Fitness centre
Staff follow all safety protocols as directed by local authorities
Bar
Security alarm
Fruitsadditional charge
Delivered food is securely covered
Trouser pressadditional charge
Wheelchair accessible
Hand sanitizer in guest accommodation and key areas
Designated smoking area
Ironing serviceadditional charge
Fax/photocopying
Guest accommodation sealed after cleaning
Parking
Fire extinguishers
Face masks for guests available
Guest accommodation is disinfected between stays
Express check-in/check-out
Accessible parking
24-hour security
Public Bath
Guests have the option to cancel any cleaning services for their accommodation during their stay
Airport shuttle
Lift
Restaurant
Access to health care professionals
Toilet with grab rails
Fitness
Grocery deliveriesadditional charge
Invoice provided
Airport shuttle (free)
Facilities for disabled guests
Outdoor pool
Food can be delivered to guest accommodation
Currency exchange
Non-smoking throughout
Packed lunches
Use of cleaning chemicals that are effective against Coronavirus
Contactless check-in/check-out
Snack bar
Dry cleaningadditional charge
Outdoor pool (all year)
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Pets allowed
CCTV outside property
Property is cleaned by professional cleaning companies
Smoke alarms
Lower bathroom sink
Parking on site
Garden
Shuttle service (free)
WiFi available in all areas
Valet parking
Linens, towels and laundry washed in accordance with local authority guidelines
Process in place to check health of guests
Meeting/banquet facilitiesadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Business centre
WiFi
Outdoor furniture
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Private parking
Special diet menus (on request)
Key card access
Cashless payment available
Airport drop off
Non-smoking rooms
Kid mealsadditional charge
Breakfast in the room
Shuttle service
Free WiFi
Physical distancing in dining areas
First aid kit available
Sun umbrellas
24-hour front desk
Swimming pool
Family rooms
Free parking
Airport pick up
Internet services
Room service
