Hotel Hacienda Real - Ciudad del Carmen
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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Hotel Hacienda Real
No. of rooms
67
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES
8.4/10
Check availability
No. of rooms
67
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES
8.4/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
Guests at the accommodation can enjoy an à la carte or an American breakfast.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Breakfast takeaway containers
Face masks for guests available
Airport pick up
Ironing serviceadditional charge
Family rooms
Packed lunches
Swimming pool
Facilities for disabled guests
Shuttle service
Grocery deliveriesadditional charge
Designated smoking area
Garden
Delivered food is securely covered
WiFi
Non-smoking throughout
Fitness
Fax/photocopying
CCTV outside property
Airport shuttle (free)
Shuttle service (free)
Smoke alarms
Trouser pressadditional charge
Parking on site
Pets allowed
24-hour front desk
Toilet with grab rails
Airport drop off
Outdoor pool
Outdoor furniture
Restaurant
Cashless payment available
Property is cleaned by professional cleaning companies
CCTV in common areas
Airport shuttle
Process in place to check health of guests
Use of cleaning chemicals that are effective against Coronavirus
All plates, cutlery, glasses and other tableware have been sanitized
24-hour security
Valet parking
Fitness centre
Outdoor pool (all year)
Linens, towels and laundry washed in accordance with local authority guidelines
Security alarm
Accessible parking
Luggage storage
Bar
Laundryadditional charge
Guest accommodation sealed after cleaning
Breakfast in the room
Meeting/banquet facilitiesadditional charge
Daily housekeeping
Business centre
Currency exchange
Express check-in/check-out
Snack bar
Guest accommodation is disinfected between stays
Room service
Wheelchair accessible
Internet services
Kids' mealsadditional charge
Physical distancing in dining areas
Sun umbrellas
Physical distancing rules followed
Food can be delivered to guest accommodation
Fruitsadditional charge
Air conditioning
Shared stationery such as printed menus, magazines, pens, and paper removed
Fire extinguishers
Hand sanitizer in guest accommodation and key areas
Key card access
Free WiFi
Private parking
Invoice provided
Public Bath
First aid kit available
Free parking
Staff follow all safety protocols as directed by local authorities
Guests have the option to cancel any cleaning services for their accommodation during their stay
Non-smoking rooms
Access to health care professionals
Lift
WiFi available in all areas
Special diet menus (on request)
Lower bathroom sink
Parking
Contactless check-in/check-out
Screens or physical barriers placed between staff and guests in appropriate areas
Dry cleaningadditional charge
Standard Queen Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed. ;
Double Room with Two Double Beds. The spacious twin room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.