Na Balam Hotel - Isla Mujeres
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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Na Balam Hotel
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
Check availability
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as ancourtyard view. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
License number: 003-007-001607/2025
Hand sanitizer in guest accommodation and key areas
Outdoor furniture
Restaurant
Guests have the option to cancel any cleaning services for their accommodation during their stay
Swimming pool
Sun umbrellas
Outdoor pool
Airport shuttle
WiFi
All plates, cutlery, glasses and other tableware have been sanitized
Fire extinguishers
Physical distancing rules followed
Outdoor pool (all year)
Non-smoking rooms
Street parking
Smoke alarms
Physical distancing in dining areas
Airport drop offadditional charge
Security alarm
CCTV outside property
Shuttle service (additional charge)
Free WiFi
Non-smoking throughout
Safety deposit box
Delivered food is securely covered
Air conditioning
Screens or physical barriers placed between staff and guests in appropriate areas
Internet services
Bar
Family rooms
Face masks for guests available
Divingoffsiteadditional charge
24-hour security
Tour desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Contactless check-in/check-out
Process in place to check health of guests
Accessible parking
Mobile app for room service
Snorkellingoffsiteadditional charge
Daily housekeeping
Use of cleaning chemicals that are effective against Coronavirus
Guest accommodation is disinfected between stays
Parking
Fishingoffsite
Wine/champagneadditional charge
Key access
Access to health care professionals
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Free parking
Airport shuttle (additional charge)
Property is cleaned by professional cleaning companies
Airport pick upadditional charge
Shuttle service
Linens, towels and laundry washed in accordance with local authority guidelines
Fruitsadditional charge
Cashless payment available
First aid kit available
Sun loungers or beach chairs
Garden
