La Hacienda Hotel, at Xcaret - Playa del Carmen
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
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La Hacienda Hotel, at Xcaret
No. of rooms
8
WiFi
Pool
Spa/wellness
Parking
facilities
We speak
ES
9.5/10
No. of rooms
8
WiFi
Pool
Spa/wellness
Parking
facilities
We speak
ES
9.5/10
Located in Playa del Carmen, 7.6 km from ADO International Bus Station, La Hacienda Hotel, at Xcaret provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. The property is situated 8.1 km from Playa del Carmen Maritime Terminal, 10 km from Church of Guadalupe and 43 km from Xel Ha. The hotel also features free WiFi as well as a paid airport shuttle service.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms are fitted with a kitchen with a microwave.
Cenote Dos Ojos is 48 km from La Hacienda Hotel, at Xcaret, while Kantenah Bay is 28 km away. Cozumel International Airport is 27 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Queen Room with Garden View. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 1 bed. ;
King Room with Garden View. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 1 bed. ;
Twin Room with Garden View. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 2 beds. ;
Deluxe Double Studio. The studios kitchen, which features kitchenware and a microwave, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
Deluxe King Suite. Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 1 bed.
Private check-in/check-out
Terrace
Shallow end
Sun loungers or beach chairs
Free parking
Designated smoking area
Sun umbrellas
Swimming pool
Dry cleaningadditional charge
Air conditioning
Garden
Sun terrace
Full body massage
Safety deposit box
Street parking
Facilities for disabled guests
Contactless check-in/check-out
Parking on site
Outdoor pool (all year)
Family rooms
Airport shuttle (additional charge)
First aid kit available
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Key access
Luggage storage
Outdoor pool
Tour desk
Airport pick upadditional charge
Process in place to check health of guests
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Cashless payment available
Parking
Outdoor furniture
Toilet with grab rails
Daily housekeeping
Free WiFi
CCTV outside property
WiFi available in all areas
WiFi
Express check-in/check-out
Pool with view
Board games/puzzles
Massageadditional charge
Access to health care professionals
Internet services
Airport drop offadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Accessible parking
Airport shuttle
Hand sanitizer in guest accommodation and key areas
Concierge service
Ironing serviceadditional charge
Laundryadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Wheelchair accessible
Golf course (within 3 km)additional charge
Fire extinguishers
Private parking
Property is cleaned by professional cleaning companies
CCTV in common areas
Non-smoking rooms
Use of cleaning chemicals that are effective against Coronavirus
Shuttle service (additional charge)
Shuttle service
Staff follow all safety protocols as directed by local authorities
