Hotel The Palm - Playa del Carmen
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
Hotel The Palm
Playa del Carmen Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
Rooms for singles
We speak
ES
7.8/10
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
Rooms for singles
We speak
ES
7.8/10
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.
This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.
"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.
The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle.
Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
Palm Loft. This loft with a self-contained interior features free Wi-Fi, a living room with sofa, flat-screen satellite TV and a balcony with courtyard or street views. ;
Double Room. This room features free Wi-Fi, air conditioning and flat-screen cable TV. ;
Deluxe Room. This quadruple room has air conditioning, minibar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds. ;
Suite. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suites kitchen, which features kitchenware, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Standard King Room. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed. ;
Deluxe Queen Room with Two Queen Beds. The twin rooms kitchen, which features kitchenware, is available for cooking and storing food. The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Family Room. The family rooms kitchen, which features kitchenware, is available for cooking and storing food. The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
License number: 008-007-004904/2025
Air conditioning
Free WiFi
Snack bar
Physical distancing in dining areas
Linens, towels and laundry washed in accordance with local authority guidelines
Daily housekeeping
Public Bath
Guests have the option to cancel any cleaning services for their accommodation during their stay
Bar
All plates, cutlery, glasses and other tableware have been sanitized
Garden
Shared stationery such as printed menus, magazines, pens, and paper removed
Swimming pool
Access to health care professionals
Sun loungers or beach chairs
Terrace
Delivered food is securely covered
Pool with view
Lift
Designated smoking area
Outdoor pool
Non-smoking rooms
Swimming pool
Beach
Tour desk
CCTV in common areas
Room service
Guest accommodation is disinfected between stays
Facilities for disabled guests
Meeting/banquet facilitiesadditional charge
Sun umbrellas
Sun terrace
WiFi
Outdoor pool (all year)
Physical distancing rules followed
Internet services
Outdoor furniture
Use of cleaning chemicals that are effective against Coronavirus
Security alarm
First aid kit available
24-hour security
Hot tub/Jacuzzi
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Fire extinguishers
Screens or physical barriers placed between staff and guests in appropriate areas
WiFi available in all areas
Invoice provided
24-hour front desk
Hand sanitizer in guest accommodation and key areas
Luggage storage
Cashless payment available
Non-smoking throughout
