Hotel The Palm - Playa del Carmen
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
Hotel The Palm
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.
This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.
"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.
The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle.
Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
The hotel day starts from hour 15:00 and ends at 11:00.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
Palm Loft. This loft with a self-contained interior features free Wi-Fi, a living room with sofa, flat-screen satellite TV and a balcony with courtyard or street views. ;
Double Room. This room features free Wi-Fi, air conditioning and flat-screen cable TV. ;
Deluxe Room. This quadruple room has air conditioning, minibar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds. ;
Suite. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suites kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Standard King Room. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed. ;
Deluxe Queen Room with Two Queen Beds. The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Family Room. The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
License number: 008-007-004904/2025
Pool with view
CCTV in common areas
Room service
Luggage storage
Outdoor furniture
Air conditioning
Meeting/banquet facilitiesadditional charge
Daily housekeeping
Internet services
Free WiFi
Sun loungers or beach chairs
Tour desk
24-hour front desk
Facilities for disabled guests
Non-smoking throughout
Sun umbrellas
Invoice provided
Hot tub/Jacuzzi
Lift
Garden
Designated smoking area
Physical distancing in dining areas
WiFi
Guest accommodation is disinfected between stays
Smoke alarms
Security alarm
Sun terrace
Outdoor pool
Snack bar
Access to health care professionals
Bar
Physical distancing rules followed
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Swimming pool
Shared stationery such as printed menus, magazines, pens, and paper removed
Non-smoking rooms
First aid kit available
Outdoor pool (all year)
24-hour security
WiFi available in all areas
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Terrace
Staff follow all safety protocols as directed by local authorities
Screens or physical barriers placed between staff and guests in appropriate areas
Beach
Linens, towels and laundry washed in accordance with local authority guidelines
Public Bath
Cashless payment available
Delivered food is securely covered
