Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive - Puerto Aventuras
Mexico offers a captivating mix of ancient history, natural wonders, and cultural vibrancy. Visit iconic Mayan sites like Chichen Itza, swim in the turquoise cenotes of Yucatán, or stroll the colonial streets of Oaxaca. Accommodations range from luxurious beach resorts along the Riviera Maya to charming haciendas in the heart of Mexican towns. Delight in rich local cuisine, vibrant art, and music traditions. Discover Mexico’s warmth, rich heritage, and stunning landscapes on journey.
Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive
Puerto Aventuras Km. 72 Carretera Cancun-Tulum
No. of rooms
154
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES
8.1/10
is not possible
Children stay
No. of rooms
154
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES
8.1/10
is not possible
Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort.on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site.
The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided.
The fine restaurantsa Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing.
Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called Rhythm and Motion.
There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash isrequired.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Gold Deluxe Double Room. This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. ;
Diamond Deluxe Double Room. This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station. ;
Platinum Deluxe Double Room with Terrace. This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub. ;
Rock Royalty Level - Deluxe Platinum. This double room has a balcony and a bathrobe. ;
Gold Deluxe King Room - PURE. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Rock Suite Platinum. This suite has air conditioning and a bathrobe. ;
Deluxe Platinum Sky Terrace King room. This double rooms special feature is the hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Room. Guests will have a special experience as the double room offers a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as garden views. The unit offers 1 bed. ;
King Room with Garden View. Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe King Room. This double rooms special feature is the hot tub. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed. ;
Budget Double Room. The unit offers 1 bed.
Physical distancing in dining areas
Spa and wellness centreadditional charge
Delivered food is securely covered
Hot tub/Jacuzzi
Saunaadditional charge
Ironing serviceadditional charge
Parking
Restaurant
Swimming Pool
Lift
Physical distancing rules followed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Live music/performance
Minimarket on site
Pool bar
Tennis equipment
Airport drop offadditional charge
Meeting/banquet facilities
Facilities for disabled guests
Adults only
Entertainment staff
Cycling
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool
Valet parking
WiFi
Sun loungers or beach chairs
Diving
Evening entertainment
Free WiFi
Linens, towels and laundry washed in accordance with local authority guidelines
Mobile app for room service
WiFi available in all areas
Non-smoking rooms
CCTV outside property
Parking on site
Themed dinner nights
Salt-water pool
Private beach area
Room service
Air conditioning
Food can be delivered to guest accommodation
Laundryadditional charge
24-hour front desk
Garden
Fax/photocopyingadditional charge
Water park
Face masks for guests available
Car hire
Hand sanitizer in guest accommodation and key areas
Beachfront
Shared stationery such as printed menus, magazines, pens, and paper removed
Yoga classes
Smoke alarms
Access to health care professionals
First aid kit available
Massageadditional charge
Internet services
Outdoor pool (all year)
Pool with view
Breakfast in the room
Fitness centre
Airport shuttle (additional charge)
Games room
Tennis court
Business centreadditional charge
Barber/beauty shop
Safety deposit box
Pet bowls
Free parking
Airport shuttle
Heating
Use of cleaning chemicals that are effective against Coronavirus
Daily housekeeping
Staff follow all safety protocols as directed by local authorities
CCTV in common areas
Contactless check-in/check-out
Outdoor pool
Process in place to check health of guests
Cashless payment available
Guest accommodation is disinfected between stays
Airport pick upadditional charge
ATM/cash machine on site
Beach
Wine/champagne
Guest accommodation sealed after cleaning
Tour desk
Private parking
Golf course (within 3 km)
Snack bar
Bar
Screens or physical barriers placed between staff and guests in appropriate areas
Currency exchange
Fruits
Nightclub/DJ
Luggage storage

